TERMS AND CONDITIONS
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern by Rooms (Bristol) Ltd with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term Rooms (Bristol) Ltd or Rooms or ‘us’ or ‘we’ refers to the owner of the website whose registered office is The Old Church, Butts Hill, frome, BA11 1HR, United Kingdom. Our company registration number is 14130508. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
PRIVACY POLICY
Our privacy policy explains why we, Rooms (Bristol) Ltd collects and processes your data, what we do with it and what your rights are. If you require any further information please do not hesitate to contact us.
Why does Rooms (Bristol) Ltd colllect data? & What is the Legal Basis?
Rooms (Bristol) Ltd collects and holds data from all of our clients, website visitors and those that interact with us in order to fulfil our services. When interacting with Rooms (Bristol) Ltd you give Rooms (Bristol) Ltd consent to process your data and to generate your contract both under lawful basis’. Furthermore Rooms (Bristol) Ltd has a legal obligation to check and verify your Identity your contract to satisfy the law and HMO regulations and requirements. We use information you provide for our legitimate interests, for example but not limited to, developing our services, continue growth, to keep records updated.
What data does Rooms (Bristol) Ltd collect?
Rooms (Bristol) Ltd is the data controller and will hold the information you submit to us this includes but is not limited to your personal information (ID, Visa, required under the Right to Rent requirements, name, address history, date of birth, employment history, educational history, username, password, interests and preferences, constructive feedback and responses). Contact Information (addresses, email addresses, telephone numbers, billing addresses. Financial data (bank account details, payment/ transactional details), Information Data (data provided though interacting with our website and third party’s, e.g. social media channels, advertising portals, analytical data collected by third party software on our website e.g. Google Analytics). Marketing Data (your communication preferences)
How does Rooms (Bristol) Ltd collect your data?
Rooms (Bristol) Ltd collects your data through interactions with us, this can be electronic (email, through our website, social media channels or advertising portals), in person, by telephone including text messages, what’s app, mail or through third party suppliers and or contractors.
Who does Rooms (Bristol) Ltd share Data with?
Your information will not be shared or sold, other than with third party service providers and we disclose only necessary personal information for the performance of the service. We will disclose the relevant information for the purposes of providing you a reference, if it is requested by law or any court order or if you request. This will include but is not limited to confirming tenancy dates, conduct during the tenancy, the rental amount you pay. In the case of you being a debtor; we will share your information with third parties in order to recover the debt. In the case of Rooms (Bristol) Ltd being merged, sold or if we acquire new business interests then the data collected may be used by the new owners, if applicable, in the same way as detailed in this privacy notice.
How & Why does Rooms (Bristol) Ltd we use your Information?
As detailed earlier in this privacy policy, we use your information to perform our services to you and provide you with information necessary in order to perform our service to you. To do this, we may write to you, email you, telephone you, contact you through advertising portals or our social media channels.
Data Retention & Security
We keep your data for seven years beyond our interaction for accounting, statutory and legal purposes. In some circumstances it maybe necessary to continue to retain data, we will ensure a risk assessment is performed if this is the case and ensure that you are not identified by the data if necessary.
We will hold your information securely and confidentially, and will not discus your agreement with any other person other than yourself, and or your Guarantor unless you provide express permission. If we do discover a breach then the Information Commissioners Office will be notified and if it is serious you will be notified as per our legal requirement.
What are your rights?
You have the right fro instance to know what data we hold about you and this can be obtained by making data subject access request (contact details below), your rights are as follows
The right to be informed, the right of access, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, the right to object. Rights in relation to automated decision making and profiling.
We will respond to your subject access request within one month. We reserve the right to refuse your request if it manifestly unfounded or excessive.
How do I contact the Data Controller?
For the most efficient response for further information you can email us at hello@bristolrooms.uk or write to us marked FAO Data Controller, Rooms (Bristol) Ltd , The Old Church School, Butts Hill, Frome, BA11 1HR.
Our services are for those over the age of 16 and are not aimed at children, nor is this website.